4/8/2022

William Hill Customer Service

With William Hill you can now track bets placed in shops, see live scores and stats, and cash in at any time using your mobile or any device. William Hill is committed to responsible gaming, the prevention of underage gambling, and supporting problem gambling awareness and education programs. Only customers who meet the legal wagering age will be permitted to wager.

CUSTOMER SERVICES

  • I rate William hill very highly. Their giveaways are great. Every I mean every week I get a free bet and 2 lots of free spins. I was a loyal customer to Ladbrokes but more so to Coral but I felt they didn't reward me for my loyalty which disappointed me thoroughly. I have switched to William hill for the rewards.
  • William Hill plc is a bookmaker based in the United Kingdom and is listed on the London Stock Exchange. The company was founded by William Hill in 1934 at a time when gambling was illegal in Britain. It changed hands many times, being acquired by Sears Holdings in 1971, then by Grand Metropolitan in 1988, then by Brent Walker in 1989.
  • Contact William Hill customer service. You can call William Hill at (702) 827-4171 phone number, write an email, fill out a contact form on their website sports.williamhill.com, or write a letter to William Hill US Holdco Inc, 6325 S. Rainbow Blvd, Suite 100, Las Vegas, Nevada, 89118, United States.

For any customer enquiries relating to online and mobile, please contact our Customer Service team via live chat or visit our help centre. Click here for more information.

For enquiries relating to telephone or shop facilities please click on the link below:

Press Team - UK and Europe

For any media interviews, sponsorships and promotions, please contact our Press Office team.

Investors

For investor relations enquiries please contact our Investor Relations team.

For financial media enquiries, please contact Andrew Porter and Oliver Hughes at Brunswick Group.

Tel: +44 (0)20 7404 5959

Shareholders

For enquiries relating to personal shareholdings please contact the registrar:

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
Tel: +44 (0) 870 703 0106

William Hill Customer Service

Public and industry stakeholders

For enquiries relating to government affairs and industry relationships, please contact Alison Cole in our Public Affairs team:
Tel: +44 (0)20 7612 3233

Careers / Human resources

If you are looking to work with us, please visit our Careers website.

For any HR related queries for our UK employees including reference requests please contact the GO2HR team on:

Email: GO2HR@williamhill.co.uk
Tel: 0345 600 2900

Procurement

For details about the procurement of goods or services please contact globalprocurement@williamhill.co.uk.

Property

If you would like to suggest a vacant property for our betting shop development, please contact our Property team:
Tel: +44 (0)20 8918 3602
Email: propertysuggestions@williamhill.co.uk

All other enquiries, please contact our head office:

1 Bedford Avenue
London
WC1B 3AU
Tel: +44 (0)20 7612 3000

The contact number for William Hill is available directly from their website at no or lower cost

0870 518 1715

Call Connection, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before calling.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

William Hill is a betting agency in the UK. If you need to make a complaint about a William Hill service, you can do so by calling the number shown.

William Hill Contact Numbers

DepartmentOpening Hours
William Hill Head OfficeMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
Speak to a PersonMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
Customer ServicesMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
Betting ComplaintsMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
Other FacilitiesMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
William Hill JobsMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
William Hill ComplaintsMon – Fri: 9am – 9.30pm
Sat: 8.30am – 9.30pm
Sun: 11am – 6pm
William Hill Customer Service

About William Hill

In 1934, gambling was actually illegal in Britain, but William Hill founded his bookmaker company regardless. Throughout the 1990s, several attempts were made to float William Hill on the London Stock Exchange but were regularly abandoned due to a lack of interest- it was eventually listed in 2002. Today, William Hill operates around the world. It employs over 16,000 people. The main company offices can be found in England, Gibraltar and the Republic of Ireland. There are 2300 William Hill shops. In 2012, William Hill entered the US market by buying three chains of Nevada bookmakers. A year later, it did the same thing in Australia, rebranding the company as William Hill Australia. Earlier this year, William Hill was forced to pull out of Canada due to a change in the country’s new betting regulations- it was active in British Columbia. For more information about William Hill products and services or to make a complaint about William Hill, call the number listed on this page.

Speak to a Person

William Hill Customer Service

You can speak to a member of the William Hill customer services team directly by calling this number. It will take you straight through to speak to a person who works at William Hill who will be able to answer any questions you have or solve any issues you’re experiencing with the services they offer. Whether you want to make a complaint about the customer services you received from a member of the William Hill staff or you would like some help using their services or have some questions about a specific aspect of the company or service that you would like to know more about a member of their staff will be able to help you.

Customer Services

William Hill is a chain of betting shops in the UK with a website. You can use William Hill to bet on popular sporting events such as horse racing, tennis, cricket, football, greyhound racing and snooker. You can also bet on more niche sports such as MMA fighting and winter sports. William Hill can be used to bet on TV specials such as The X Factor, BBC Sports Personality of the Year, and Strictly Come Dancing. Lastly, you can bet on special events such as the Christmas number one single. If you don’t like to bet, there are plenty of other William Hill activities to engage with such as live casino games, bingo, poker and scratch cards. William Hill Vegas is an online facility where you can pretend you’re sat in a Vegas casino playing a range of slot machines and other games. There is also a live casino where you will play against a real-life dealer rather than the computer. If you are having trouble using the website, logging in or there is a problem with your account such as it being suspended for no apparent reason please call the customer service team. You can also call if you need help locating your nearest store.

Betting Complaints

If you bet on a sporting event or a special TV event, you may occasionally need to make a betting-related complaint. This could be related to odds or a payout which you feel is unfair or about an incorrect payout. If you call the William Hill complaints number, the advisor will aim to solve your complaint on the phone there and then. They may need to give you a call back if they have to investigate further. If this is the case, you’ll be given a reference number and William Hill will endeavour to get back to you within 48 hours.

Other Facilities

William Hill has an online bingo facility where you can enjoy jackpots that go up to thousands of pounds. New players will get a bonus to play with and you can enjoy themed games such as Deal or No Deal Bingo. There are games of 75, 80 or 90 ball bingo and new players play for free for eight days courtesy of the Arrivals Lounge. You can also chat in the games so you may even make some new friends. If you love to watch football, betting on it can make the game even more exciting. You can bet whilst a match is in play and not just on UK matches, but on matches that are ongoing around the world. There are also virtual football games to bet on if there are no matches ongoing which take your fancy in the real world. You can place different types of bets on football such as an accumulator where various teams have to win or you can bet on individual players to score goals to keep the process of betting interesting. If you have experienced problems when using William Hill’s other facilities on the website or in-store, please call to speak to someone about this and to find a solution to your problem.

William Hill Jobs

William Hill says that people who are passionate about sports have a place in the company. You could work as a customer service assistant in the retail store, helping customers place their bets. You could work behind the bet, deciding prices as part of the data analyst team or building customer excitement as part of the marketing teams. For more about working for William Hill, visit the careers website where you can apply for vacancies. You can also call to speak to a member of the careers team about position availabilities, the application process or if you have applied for a position and would like to track the progress of your application.

William Hill Complaints

William Hill Customer Services

You may need to contact the complaints team regarding making a complaint about odds or a bet that you have placed, to make a complaint about the online casino, to make a complaint about a payout or to make a complaint about a William Hill store or employee. If you do need to make a complaint about a William Hill service, you can do so online or over the phone. You can complain via email using support@willhill.com or by using the online live chat facility. The quicker that you contact William Hill regarding your complaint, the faster they can help you resolve it. William Hill is governed by the British Gambling Commissioner so you can take your complaint to them if you are not satisfied with how William Hill has handled your complaint. William Hill will fully co-operate with a decision made by the BGC. If you play games in the William Hill online casino, sometimes things can go wrong and you might need to make a complaint. Your complaint could relate to a technical issue such as a deposit not going into your account or it could be a complaint about the game itself – unfair odds or an incorrect payout. If you need to make a complaint about the online casino, you can do so by calling for assistance or using the alternative ways here to contact the support team.

William Hill Contact Email

William Hill Head Office Address

William Hill Customer Services Phone Number

DepartmentAddress
Head OfficeGreenside House
50 Station Road
Wood Green
London
N22 7TP